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Frequently Asked Questions

General Questions
   How does this work? Where does this information come from?
   What is the purpose of a reverse phone search?
   Is anyone notified when I search for them?

Ordering Process Questions
   Are there recurring billing charges for membership, or is this a one-time fee?
   How do I know my purchase is secure?
   What happens if I don't find what I'm looking for?
   What is your return policy?
   What payment methods are accepted?
   Can I mail in my payment?
   How will the charge appear on my credit card statement?

Product-Related Questions
   What information is available in your databases?
   How many searches do I get to conduct?
   Do your databases cover international phone numbers?
   Do your databases cover cell phone numbers?
   What are the computer/browser requirements for accessing the members area?
   Can I access the members area from multiple computers?
   Can I print the search results?
   I'm having login problems, what do I do?
   How do I sign into the members area?
   How do I contact your support department?

 

General Questions

How does this work? Where does this information come from?
WhosCallin.Me uses the advanced search gateway of ReversePhoneDetective.com that grants you access to hundreds of millions of records about landline, mobile, and unlisted phone numbers. These records are collected from public information and other sources.

What is the purpose of a reverse phone search?
There are many reasons why you might want to conduct a reverse phone search:

Note: By using our website, you agree to use the information found only for permitted reasons. Please read our End User Agreement at ReversePhoneDetective.com for more information.

Is anyone notified that I searched for them?
No. Your searches within our database are confidential, as outlined by our End User Agreement.


Ordering Process Questions

Are there recurring billing charges for membership, or is this a one-time fee?
Your membership is a one-time fee only. ReversePhoneDetective.com does not charge recurring fees for any of its products.

How do I know my purchase is secure?
Clickbank sells our products. They are a trusted online retailer specializing in digitally delivered products. Your information is protected by a 128-bit SSL connection. You will see a lock "lock" icon in the bottom of your browser on the checkout page, which indicates secure encryption.

What happens if I don't find what I'm looking for?
Your satisfaction is our #1 priority. If you don't find what you're looking for our expert staff will be happy to assist you (at no extra charge) in order to locate the record in question.

What is your return policy?
If your search turns up no results-- and our professional staff is unable to help you locate the records-- you may contact our support department for a return request. If our staff finds the product was "defective" for your specific needs, a refund will be issued. For more details, view our Guarantee Policy. Click the About link at the bottom of this page 100% Satisfaction Guarantee.

What payment methods are accepted?
We accept Visa, MasterCard, American Express, Discover, Eurocard, Bravo, Diners Club, Carte Blanche, and JCB. We also accept PayPal.

Can I mail in my payment?
We do not accept mail orders.

How will the charge appear on my credit card statement?
The charge on your credit card or bank statement will appear as "CLKBANK".
 

Product-Related Questions

What information is available in your databases?
Full Phone Reports include up-to-date information for (when available):

The ReversePhoneDetective.com members area gives you additional access to millions of public records, including:

At just $39.95 for an entire year of access, ReversePhoneDetective.com is an affordable and comprehensive solution for your phone search and people finder needs. Click here to join today!

How many searches do I get to conduct?
Membership at ReversePhoneDetective.com includes unlimited reverse phone lookups for landlines and listed numbers. Full Phone Reports are limited to one per customer. Customers can purchase additional premium cell phone owner searches (Tracer Reports™) within the members area.

Do your databases cover international phone numbers?
No. Our product is for U.S. customers and information only.

Do your databases cover cell phone numbers?
Yes. Information about a mobile number's issuing location, carrier, and other details is available for almost all U.S. numbers. The availability of ownership details depends on whether the phone number is available in our data sources.

What are the computer/browser requirements for accessing the members area?
Our members area is compatible with all major browsers and computer types. An Internet connection is required to conduct searches. Pages load quickly, so even a dial-up (modem) connection is fine.

Can I access the members area from multiple computers?
Yes. You may sign into the members area from any computer with your username and password.

Can I print the search results?
Yes. You may copy, paste, and print whatever information you find in our databases.

I'm having login problems, what do I do?
To retrieve a lost password, follow the instructions on Reverse Phone Detective's Login page.

How do I sign into the members area?
To sign into the members area, simply go to the Login ection and enter your username and password. If you're having difficulty logging in, consult our Customer Service center at ReversePhoneDetective.com.

How do I contact your support department?
To reach our friendly support staff, simply use the contact us form link at the bottom of our Customer Service page at ReversePhoneDetective.com.

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